Sberbank's work on the New Year holidays 2020-2021

2024 Author: James Gerald | [email protected]. Last modified: 2023-12-17 14:00

During the New Year holidays 2020-2021 Sberbank branches throughout the country will operate in a special regime. Consider when it will be possible to visit the office in order to solve the problems accumulated during the rest.

Will ATMs be opened

Sberbank's clients will be able to carry out most of the operations during the holidays on their own using the application, website or ATM. The latter will be available 24/7. It will be possible to carry out the following operations:

1. All types of translations.
2. Withdrawing funds.
3. Payment of utilities and loans.

In each city on New Year's holidays there will be a duty department. You can contact him if you urgently need the help of a bank employee. In other cases, you will have to wait until the end of the holidays.

Due to the heavy workload of ATMs on New Year's holidays, Sberbank customers may have some difficulties with withdrawing funds. Perhaps there will be no exchange or, conversely, large bills.

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Office hours

In accordance with the Labor Code of the Russian Federation, holidays include the days from 1 to 8 January. From the 9th, the organizations should function as usual. In 2021, this date falls on Saturday, so Sberbank will work in its usual weekend schedule.

Some branches will start functioning on Saturday. But the main part of the offices will be available for visiting from January 11th. On Monday, most of the clients will contact the bank, as they could not resolve issues during the holidays. It is better to visit Sberbank in advance so as not to spend the first working day at the branch of a financial and credit institution.

According to the legislation of the Russian Federation, December 31 is considered a pre-holiday working day. The opening hours of all offices will be reduced by one hour. Sberbank customers will need to visit the branch before about 18:00. The exact time must be checked at a specific bank office.

What operations will be available in the duty departments

Some offices will start working from January 2, from 9:00 to 20:00. Some of the duty departments will function until 22:00. Those located near major airports will begin to serve customers around the clock. Clients of this financial and credit organization will be able to obtain accurate information on the official website of the bank.

More than 40 branches of Sberbank will start operating in the capital from January 2.

During the New Year holidays, clients of duty offices will be able to help:

1. Block / unblock a bank card.
2. Receive interest on the deposit or close the deposit.
3. Make a payment on the loan.
4. Perform currency exchange at the specified rate.
5. Get an account statement.

The execution of other operations through the Sberbank branch will have to be postponed. Consultation by phone is also available for individuals and legal entities. The support service will work around the clock. The call can be made both from Russia and from any other country in order to receive information on an issue of interest.

Outcomes

During the New Year holidays 2020-2021 Sberbank will operate in a modified mode. On the last day of December, clients will be able to contact the department for help until approximately 18:00. It depends on the operating mode of a particular office.

From January 1 to January 8, only Sberbank duty departments will function in Russian cities. Internet banking and ATMs will be available to the population around the clock, as on ordinary days. However, there may be some difficulties with transfers and receiving cash due to the large influx of customers.