Video: The British have defined the criteria for the perfect conversation on the phone
2024 Author: James Gerald | [email protected]. Last modified: 2023-12-17 14:00
How to communicate on the phone correctly? The British took this issue seriously and conducted thorough research. As a result, the basic requirements of a perfect conversation were determined: firstly, it should last about 10 minutes, and secondly, it should start with the events concerning both interlocutors.
After interviewing two thousand people, the experts came up with a picture of the ideal phone call. According to experts, a conversation with family and friends should not exceed 9 minutes 36 seconds. Most of the time - 3 minutes - should be devoted to discussing events directly related to the interlocutors, the authors of the study took 1 minute to talk about school, work and personal problems.
Current affairs occupy a lower line in the list of priorities - they should be talked about for no more than 42 seconds. Two times less - 24 seconds - is devoted to discussing the weather and representatives of the opposite sex, and the interlocutors can share gossip from the life of stars for 12 seconds. The time spent on laughing was also subject to regulation - 1 minute and 42 seconds, writes "Ytro.ru".
Silence is an integral part of a telephone conversation. True, with nine minutes of communication, it will not work for a long time to be silent, but for 12 seconds one way or another, the interlocutors must listen to the silence. Another minute is wasted talking about nothing.
According to one of the managers of the Post Office company, which conducted the study, the results show exactly what requirements people have for a telephone conversation. “It is obvious that they especially appreciate the news about relatives and friends. It may seem surprising to some that celebrity conversations are only 12 seconds of an ideal phone call, less time devoted to them than current affairs and even the weather. However, the most surprising thing for us was to learn that silence is indeed golden. When talking on the phone, silent reflection is given only 12 seconds."
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